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Recent Incidents
Sep 15, 10:00 UTC
— resolved 11:17
AWS Australia - prod-au-southeast-1: Public ProbesAWS Brazil - prod-sa-east-1: Public ProbesAWS Canada - prod-ca-east-0: Public ProbesAWS Germany - prod-eu-west-2: Public ProbesAWS India - prod-ap-south-1: Public ProbesAWS Japan - prod-ap-northeast-0: Public ProbesAWS Singapore - prod-ap-southeast-1: Public ProbesAWS Sweden - prod-eu-north-0: Public ProbesAWS US East - prod-us-east-0: Public ProbesAWS US East - prod-us-east-3: Public ProbesAWS US West - prod-us-west-0: Public ProbesAzure Netherlands - prod-eu-west-3: Public ProbesAzure US Central - prod-us-central2: Public ProbesAzure US Central - prod-us-central7: Public ProbesGCP Australia - prod-au-southeast-0: Public ProbesGCP Belgium - prod-eu-west-0: Public ProbesGCP Brazil - prod-sa-east-0: Public ProbesGCP India - prod-ap-south-0: Public ProbesGCP Singapore - prod-ap-southeast-0: Public ProbesGCP UK - prod-gb-south-0: Public ProbesGCP US Central - prod-us-central-0: Public ProbesAWS UAE - prod-me-central-1: Public ProbesAWS UK - prod-gb-south-1: Public ProbesAWS Switzerland - prod-eu-central-0: Public ProbesAWS Indonesia - prod-ap-southeast-2: Public ProbesAWS Ireland - prod-eu-west-6: Public ProbesGCP Saudi Arabia - prod-me-central-0: Public ProbesGCP US East - prod-us-east-1: Public Probes
resolved
Sep 15, 11:17 UTC
Between September 9 and September 15, 2026, some browser checks in Synthetic Monitoring experienced longer than usual execution times, with impact varying by location. This has been resolved and check execution times have returned to baseline. Thank you for your patience.
monitoring
Sep 15, 10:58 UTC
A fix has been deployed and CPU throttling is returning to normal. Check execution times should return to baseline shortly. We will continue monitoring recovery. Next update by 11:56 UTC.
identified
Sep 15, 10:51 UTC
A fix has been merged and is now being rolled out across affected locations. We are monitoring deployment progress. Next update by 11:49 UTC.
identified
Sep 15, 10:00 UTC
Since September 9, 2026, some browser checks in Synthetic Monitoring may take longer to complete than usual, with impact varying by location. We have identified the cause and are actively working on a fix. Next update by 10:49 UTC.
Sep 15, 07:49 UTC
— resolved 15:30
resolved
Sep 15, 07:49 UTC
Between 15:31 and 20:43 UTC on September 14, 2026 (approximately 5 hours 12 minutes), some customers in GCP US Central (prod-us-central-0) may have experienced intermittent errors or delays when writing metrics. This has been fully resolved and all services are operating normally.
Sep 14, 13:04 UTC
— resolved 12:00
resolved
Sep 14, 13:04 UTC
Some customers experienced timeouts affecting CloudWatch traffic in prod-us-central-0 for approximately one hour. Service has since been restored. This incident did not affect all customers. We are publishing this update retrospectively and apologise for the disruption.
Sep 12, 23:00 UTC
— resolved 23:00
resolved
Sep 14, 10:18 UTC
Between approximately 23:00 UTC on September 12, 2026 and 09:12 UTC on September 14, 2026, some Grafana Cloud Logs customers in AWS Sweden (prod-eu-north-0) may have intermittently experienced errors when submitting configuration changes through the Cloud Portal. This has been resolved, and configuration change requests are being accepted normally.
Sep 9, 11:27 UTC
— resolved 13:51
AWS Germany - prod-eu-west-4
resolved
Sep 9, 13:51 UTC
This incident has been resolved.
monitoring
Sep 9, 12:44 UTC
A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.
investigating
Sep 9, 11:27 UTC
We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
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